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Privacy Policy

Effective Date: OCTUBRE 15, 2020

Your privacy is very important to us. This privacy policy addresses how KERAMER CORPORATION and our affiliates and subsidiaries (“KERAMER” or “we” or “us” or “our”) collects and use information provided in connection with transactions, activities, and data gathered when a User/Provider (“you” or “user”) visits or uses the Site. Please note that the use of the Site constitutes your acceptance of this Policy. If you do not want us to handle your information, please do not visit or use the Site. This Privacy Policy is incorporated by reference into the KERAMER Terms of Use. Any capitalized terms used and not defined in this Privacy Policy shall have the meaning given to them in the Terms of Use.

Section 1. Effective Date: Changes

This Policy applies to all information collected by or provided to us on or after the Effective Date. KERAMER will periodically review and make changes to this Policy as KERAMER updates and expands the Site. When we make any changes, we will update the Effective Date above. We will treat your continued use of the Site following such changes as your acceptance of the changes. If our practices change regarding previously collected personal information in a way that would be materially less restrictive than stated in the version of this Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law, but will not be liable for any failure to do so. We also encourage you to periodically review this Policy.

Section 2. Information Collected on the SiteIn order to operate the Site and to provide you with information about services that may be of interest to you, we may collect “Personal Information”, which means information that could be used to identify, contact, or locate you directly such as full name, username, password, postal address, phone number, email address, photographs, and age/birth date or, for certain products or services, your social security number, or financial information, and for certain e-commerce transactions your credit card information. By using the Site, you are authorizing us to gather, analyze, and retain data related to the provision of the Site. It may be possible to browse various sections of the Sites without submitting any Personal Information. We do not collect any type of sensitive information such as, race, ethnic origin, sexual orientation, political opinions, health or mortality, religious beliefs, or trade unions memberships.

When you visit or use the Site, we collect information about you in the following general categories:

  1. Automatic Collection of Information: Like many websites or media on or using the Internet, we automatically track certain information about you as you access, visit, use or otherwise take advantage of the Site; this is for various reasons, including to help us (i) better understand, offer, operate, improve and modify the Sites, (ii) better understand how the Sites are used and experienced and (iii) enhance, or better understand how we can enhance, your or others’ overall experience on one or more of the Site, including providing advertising and other information that is relevant to you. This tracked or automatically gathered information may include, among other things, your computer’s (as used in this Privacy Policy, meaning a computer, tablet, smartphone or other relevant device) IP address (Internet Protocol address), identification number or location, the URLs and Site pages you’ve visited, sections of or content on Site pages on which you click or in which you are interested, the number of times you visit each Site page, what downloads and/or search queries you have made, when emails are opened or links are clicked, how long you spent on particular sections of each Site and on each Site generally, and information about your computer, browser or operating system type. We do not use personal information to make automated decisions. This automatically gathered data includes information provided through the use of “cookies” (which is described in more detail below) and other technology or methods and may also include information gathered in connection with your use of third-party websites and media (for example, through the use of “web beacons,” “clear GIFs” or “pixels”). Although not restricted by this Privacy Policy, we may also gather and use information, generated by ourselves or obtained from others, derived from or based on information you have provided or that is obtained by way of the collection means referred to in this Privacy Policy (e.g., automatically).
  2. Information from Cookies: Cookies are small files that we or others send to and store on or with your computer so that your computer, browser, mobile app or other application can be recognized as unique the next time you access, visit, use or otherwise take advantage of the Site or other media. Cookies may also reflect demographic data pertaining to you or other data linked to information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services or information. You are always free to decline any cookies we use by adjusting the settings of your browser, as your browser may permit; however, some products, services or features might not be available or operate properly if cookies are not enabled. Some of our advertisers and third-party service providers may also utilize their own cookies. You may be able to opt-out of third-party cookies. In addition, we, our service providers and others sometimes use “web beacons” or “clear GIFs.” These perform statistical and administrative functions, such as ascertaining and measuring site and page traffic, verifying advertising paths, better understanding user interests and activity, gathering related information (such as information relating to a particular browser, device or I.P. address) and positioning images, and typically do so without detracting from your online experience. Web beacons and clear GIFs are not necessarily designed to collect Personal Information. In addition, if you have provided your email address, we might use a non-human unreadable form (or “hash”) of your email address to deliver, or facilitate delivery of, relevant advertisements and information to you on or by way of the Sites or on or by way of other websites or media, including, for example, popular social media sites and features.
  3. Location Data: If you enable location services on your mobile device, KERAMER may collect the location of your device, which we use to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.
  4. Public content: You may provide information publicly through the Services, such as when you leave a review for one of our products, or when you contribute to discussion forums.

Section 3. Disclosure of Information to Others

To operate the Site, including processing your transactions and supporting your activities on the Site, we may share your personal information with vendors, agents, and third-party service providers such as, Paypal, Amazon, ePartner Commerce, Vtex, (Web Service Providers), Authorize.net, so they can provide us with support services such as email origination, receipt or support services, and user relationship management services. We may allow access to other data collected by the Site to enable the delivery of our online advertising on the Site and on other websites and online services, or to send you information we think may be useful or relevant to you. Also, we may share certain personal information with third parties that perform services to support our core business functions and internal operations (e.g., fulfilling orders, delivering packages, complying with your request for the shipment of products to or the provision of services by a third party intermediary, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, administering our Ratings & Reviews, supporting beacons, processing credit card and debit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service).

Any third party with whom we are allowed to share your personal information is authorized to use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your personal information by them.

Other Users. When you agree to provide Services as a Provider, we will display certain information about you to the Users. This information may include your name, photograph, geo-location, and rating. When you submit a Service, we will display certain information about you to Providers, such as your name, address, and contact information.

Social Networking and Other Websites. The Site may allow you to share information, including personal information, with social networking websites, such as Facebook. We do not share your personal information with them unless you direct the Site to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites.

Legal and Similar Disclosures. We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others’ rights, property, or safety. We may also disclose information as part of a dispute among users.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of KERAMER assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.

We may also disclose your personal information with your permission.

Section 4. How to Edit Your Information

KERAMER provides you with the ability to access and edit your personal information. To update your personal information, sign in to and access the settings menu. There you can view, update and correct your account information. So that we can protect the integrity of sensitive data, there are certain pieces of information, that you cannot alter yourself. You may contact us at https://www.recamier.com/usa/web/contacto/ y information we have retained from you, ask how we have use it or to whom we have share it.

Section 5. Information Retention

To preserve the integrity of our databases, standard procedure calls for us to retain information submitted by members for an indefinite length of time. You agree that we may store the information we collect for indefinite length of time.

Section 6. Children’s Information

We do not knowingly collect information from children under 18 as the Site is not directed at users under 18. If you are a parent and believe that your child under the age of 18 has used the Site and provided personal identifiable information to us through the Site, please contact us at https://www.recamier.com/usa/web/contacto/ the mailing address at the end of this Policy and we will work to delete that account on the Site and any personal information collected from them.

Section 7. Choice/Opt-Out

KERAMER provides users the opportunity to opt-out of receiving marketing communications from our partners and us and gives users the option to remove their information from our database, to not receive future marketing communications or to no longer receive our Services. If you receive an unsolicited marketing email from a KERAMER email address, please contact https://www.recamier.com/usa/web/contacto/   You can also stop receiving promotional e-mails at any time by clicking on the “unsubscribe” link at the bottom of any promotional e-mail that you receive.

If you are a KERAMER client, you may request access to your personal information by completing and submitting a Request Form https://www.recamier.com/usa/web/contacto/.  If required by law, upon request, we will grant you reasonable access to the personal information we have about you.

If you have created an account, you can update your name, e-mail address, security questions, and other preferences by logging into your account and clicking on the “My Account” page. You may also contact us to update your information by or https://www.recamier.com/usa/web/contacto/. If you have given KERAMER permission to store your credit card information and you don’t want merchants like KERAMER to receive your updated credit card information through your credit card issuer’s account updater service, please contact your card issuer.

Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. You may, however, request that we delete your personal information by completing and submitting a Request Form or https://www.recamier.com/usa/web/contacto/. If required by law, we will grant a request to delete information. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.

You can request that we remove content or information that you have posted on a public page on some of our websites (such as part of a Ratings & Review) by e-mailing details to Customer Service at https://www.recamier.com/usa/web/contacto/_. Please note that while we will endeavor to honor your request, our removal of your content or information does not ensure complete or comprehensive removal of that information from our website. For example, historical copies, or “caches,” may remain.

Section 8. Our Security Precautions

Your Profile is password-protected so that only you and authorized KERAMER employees have access to your account information. In order to maintain this protection, do not give your password to anyone. KERAMER staff will never proactively reach out to you and ask for any personal account information, including your password. If you share a computer or mobile device, you should sign out of your account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties. KERAMER has security measures in place intended to help protect against the loss, misuse and alteration of the information under our control.

International. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction. KERAMER takes steps to ensure that your information is secure on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, KERAMER cannot guarantee the security of any information you transmit to us, and you do so at your own risk. KERAMER EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING, OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION OR USAGE INFORMATION AND FURTHER DISCLAIMS ANY LIABILITY THAT MAY ARISE SHOULD ANY OTHER INDIVIDUALS OBTAIN THE INFORMATION YOU SUBMIT TO THE SITE

Section 9. Third Party Websites and Online Services

The Site may contain links to other websites or online services. We are of course not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave the Site to read the privacy statements of each and every website that collects personally identifiable information. This Policy applies solely to information collected by the Site.

Section 10. Contacting KERAMER

If you have any questions about this Policy, the practices of KERAMER, or your dealings with KERAMER, you may contact us by email at https://www.recamier.com/usa/web/contacto/ or by mail at KERAMER CORPORATION at:

KERAMER CORPORATION

4801 JOHNSON RD., STE 7

COCONUT CREEK, FL 33073-4359

Section 11. California Residents:

California Information Collection and Sharing Disclosure. California law indicates that organizations should disclose whether certain categories of personal information are collected, “sold,” or disclosed for an organization’s “business purpose” (as those terms are defined under California law). Here is a list of the categories of personal information that we may collect and share:

 

The following describes the categories of personal information we may collect and to whom we disclose such information for business purposes. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than you, including KERAMER clients, employees, contractors, and job applicants. For example, while we may collect and disclose credit card or debit card numbers in order to process payments for orders placed with us, we do not collect such information from individuals that submit questions through our website’s “Contact Us” page. Note that we do not sell personal information. We use third party behavioral advertising.

  • Customer identifiers – such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol (IP) address, e-mail address, account name, signature, driver’s license number, passport number or other similar identifiers. We may disclose this type of information to third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, marketing partners, operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, payment processors and financial institutions, product and service fulfillment companies, and social media networks.
  • Job applicant/employee identifiers – such as real name, alias, postal address, unique personal identifier, online identifier, e-mail address, account name, signature, social security number, driver’s license number, passport number, or other similar identifiers. We may disclose this type of information to third parties for our business purposes. This may include government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, our corporate affiliates or subsidiaries, our service providers, and payment processors and financial institutions.
  • Financial information – such as credit or debit card number, bank account number, or other financial information. We may disclose this type of information to third parties for our business purposes. This may include business partners, government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, payment processors and financial institutions, and product and service fulfillment companies.
  • Medical/health insurance information – such as information regarding an individual’s medical history, mental or physical condition, or treatment. For example, if you tell a beauty advisor about a skin condition, an allergy, or a symptom that might indicate illness. KERAMER does not store that information.
  • Characteristics of protected classifications under California or federal law. We may disclose this type of information to third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), our corporate affiliates or subsidiaries, and our service providers.
  • Commercial information. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, payment processors and financial institutions, product and service fulfillment companies, and social networks.
  • Internet or other electronic network activity information. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, and social networks.
  • Geolocation data. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, and social networks.
  • Audio, electronic, visual, or similar information. We may share this type of information with third parties for our business purposes. This may include government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, operating systems and platforms, our corporate affiliates or subsidiaries, and our service providers.
  • Professional or employment-related information – such as information about your education and employment history if you submit a job application with us or become an employee. We may share this type of information with third parties for our business purposes. This may include government entities (as may be needed to comply with law or prevent illegal activity), our corporate affiliates or subsidiaries, and our service providers.
  • Inferences drawn from the information identified above. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), our corporate affiliates or subsidiaries, our service providers, and social networks.

Your right to access or delete your personal information is subject to applicable legal restrictions. We do not discriminate against California residents who exercise any of their rights described in this privacy policy.

In order for us to process requests to access or delete your information, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request. Depending on your request, we will ask for information such as your name, and an e-mail address that you have used with KERAMER, or a phone number you have used with KERAMER. For certain requests, we may also ask you to provide details about the most recent purchase you made online or in store.

You may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

If you have been designated as an authorized agent to submit a request on behalf of another client, you must (1) download and complete this Authorized Agent Designation Form and have it signed by the client, and (2) attach the signed form when you submit a Request Form.